Area Supervisor

Main Purpose

An Area Supervisor will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.

Accountabilities

• Lead at team of around 200 – 300 employees in the allocated zone.
• Supervise the daily activities of the Custodian staff and Operational Team Leaders.
• Identify problem areas and formulate solutions.
• Conduct continual inspections to determine overall level of cleanliness; performs follow-up.
• Strive to prevent accidents within the department.
• Oversee inventory, purchasing, disbursement, and cost control for cleaning supplies, machines, and equipment.
• Schedule and supervise all rotational and special cleaning programs as required.
• Meet and exceed client expectations by ensuring department provides excellent service and teamwork.
• Conduct trainings on a regular basis.
• Maintains safe working conditions within department and airport.

Operational

• Advanced knowledge of cleaning chemistry, including: 
  o    pH scales and chemical interactions.
  o    Detergents, disinfectants, sanitizers, degreasers, and specialty cleaners.
  o    Chemical dilution principles.
  o    Surface compatibility and chemical reactions.
  o    SDS interpretation and chemical safety management.
• Advanced knowledge of floor care and flooring systems, including: 
  o    Identification and characteristics of different flooring materials.
  o    Floor restoration and preservation techniques.
  o    Selection of appropriate floor finishes, sealers, and coatings.
  o    Development of preventive maintenance programs.
  o    Life-cycle management of flooring assets.
  o    Methods to extend floor durability, appearance, and service life.
  o    Strong knowledge of cleaning equipment, machinery, and maintenance requirements.

Qualification

• Diploma or Bachelor’s degree in Facility Management, Environmental Services, Hospitality Management, Occupational Health & Safety, or a related field preferred.
• Minimum 5–7 years of professional cleaning and facilities maintenance experience.
• Minimum 2–3 years in a supervisory or leadership role.
• Experience managing large-scale commercial, healthcare, industrial, educational, or hospitality facilities preferred.